Frequently Asked Questions
What if I go over my selected number of contacts?
If you contact list grows past your current monthly subscription plan, you will be automatically prompted to upgrade to the next level at your next log in. If you do not log in prior to your next monthly renewal, then you will automatically renew at to the next level.
Am I locked into a campaign once I subscribe to it?
No. You may add, edit, pause or unsubscribe from each campaign individually within the platform based on your current needs.
Is there an annual plan?
Yes. Anyone who pre-pays a year up front receives a 25% discount. Please note that there are no refunds for early subscription cancellations.
Do you offer a free trial?
At this time...no. But we are working on a free limited trial experience that will be launching in the near future.
Can you help me build custom campaigns & workflows?
Yes. Our fantastic creative & marketing teams can work with you at an hourly rate to develop the email automation solutions that you need to achieve your marketing goals.
Do I have to pay for 3rd party integrations?
Most of our integrations are included in the cost of your monthly subscription. Any that are not included are notated with a "$" symbol under our integrations page.
Do I have to work in real estate to use eMerge?
Definitely not! Our platform is offered to ALL business sectors, we just offer special campaigns, workflows and email templates specific to the real estate space.
What payment types are accepted?
We accept Visa, Mastercard, American Express and Discover. For enterprise level solutions and high-volume senders, we support invoicing on an individual basis.
What kinds of support do you offer?
We have an extensive help center with videos, tutorials and more. We also offer live chat (with our awesome marketing coaches) and email support at no additional cost.
Does eMerge support multiple languages?
Yes. The platform accepts most major world languages although the interface itself is only available in English. Our real estate campaigns are focused on the US and Canadian markets.